When it comes to the business industry, perhaps one of the most common is the restaurant or diner. Recognizing that people love to it, there are actually a lot of them rising in just about every corner of the city, which certainly means competition in terms of getting the trust of the consumers and having a well-known name in the industry. We are all aware that the trust of the consumers is most of the time based on the food that they get either well-cooked, tastes good or is enough to fill their stomachs. There is, however, another factor that affects their trust and impression of a restaurant, and that is how well they received customer service.
Imagine during holiday season or Valentine’s Day wherein a lot of families flood the restaurants to celebrate but you lack tables and chairs where they can just take a seat and calmly wait to be served. Do you think they will stay and wait a little more while standing? No, they will in all probability hide off to the next restaurant that could offer them better service.
So, what would you do? One of the best ways to provide your customers a good and not annoying service while to be entertained is to provide extra folding tables that you can just lay on the garden area or any vacant spot where they can eat and be served comfortably. In this way, they will think of you as a good restaurant owner who provides them with their stomach needs. In dealing with customers, you have to bear in mind that you are dealing with a lifetime chance. Remember, first impressions last. And if you get good impression on the first time visits (having extra folding tables), it is sure enough that they will keep on coming back to your restaurant to sample again your excellent service.